As veterinary industry experts, we are always vigilant about communicable diseases that can impact our patients, their owners, and staff.

With the recent outbreak of COVID-19, we are taking extra measures above and beyond our already-high standards to help ensure the safety of everyone:

  • As the situation is rapidly changing, we are regularly monitoring information from the Centers for Disease Control and Prevention (CDC), and federal and state/local agencies to follow all recommended protocol;
  • We are offering “Curbside Care” so your pet’s medical needs can still be taken care of, while following social distancing guidelines.
  • We are using medical-grade disinfectants more frequently in high traffic areas, including, door handles, light switches, faucets, front counters, phones, keyboards, exam rooms, restrooms, and more;
  • All employees are reminded to stay home if they are experiencing flu-like symptoms;
  • We ask those pet owners who have an appointment with us and are feeling under the weather to please call our office before coming in so we can determine the best plan for taking care of your pet.

For more information about COVID-19 and pets, this is a great resource from the American Animal Veterinary Medical Association: http://bit.ly/3a1zDm0.  If you have additional questions or concerns, please don’t hesitate to reach out to us.

At this time, we are open for business during our regular hours and will continue working hard to provide the level of care you have come to expect from us!

The Animal Hospital of Northwood is considered an “Essential Service” so we will maintain our normal hours as long as we are able.

Services to take advantage of while at home in self isolation:

We are NOT able to board pets over the weekend at this time

Consider delaying non essential visits like baths, nail trims, and bordetella vaccines, but do not lapse on heartworm and flea medication during this time.